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faq

We come across the same questions from our customers about blocked drains, septic tanks, drain surveys and repairs. We have listed the most common questions and answers below.

Do you really unblock drains 24/7, 365 days a year?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.
I was looking for a local drainage company, can you help?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.
Who pays for unblocking drains, is it the tenant or the landlord?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.
Is a blocked drain my responsibility or is it the water authority?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.
I have used chemical drain cleaner and my drain is still blocked?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.
Should I use drain roads to clear my drains?
Yes, we do. Someone will answer the phone, day and night, weekends, bank holidays, even Christmas Day. If it is an emergency someone will come out, to clear your blocked drain. It might cost a little bit extra, but we will come and unblock your drains.

I can’t find the answer to my question

Please call 01372 390 270 or email contact@ppldrains.co.ukwith any questions about blocked drains, drain surveys,

drain repairs or blocked gutters and we will do our best to help